For Singapore Orders:

  • Free Delivery (Min. Order $80)
    • Order by 11AM. You will receive your order within 1 to 2 working days. No fixed date.
    • Delivery to Office Address: We recommend choosing our Choose-your-date Delivery to ensure that your gift will reach the recipient within the delivery window as our courier partners may deliver on weekends due to unforeseen circumstances.
    • Delivering Timing: 9AM to 9PM (MON-FRI)
  • Choose-your-date Delivery
    • You will receive your order on your chosen delivery date after placing your order.
    • Delivering Timing: 9AM to 9PM (MON-FRI)
  • Same-day Delivery (Order Before 11am):
    • You will receive your order within the same day before 9pm. If you require same-day delivery after our order cut-off timing at 11am, kindly WhatsApp us at +65 8874 3740.
    • If you place your order after the cut-off timing of 11am, your order will be delivered on the next working day before 9pm.
    • Delivering Timing: 9AM to 9PM (MON-FRI)

For Malaysia Orders (Min. $100 Box):

  • Free Shipping
    • You will receive your order within 5 to 15 working days.
  • Express Shipping
    • You will receive your order within 2 to 5 working days.

For International Orders (Min. $100 Box):

  • We ship to Hong Kong, USA, South Korea, Australia, Philippines and Brunei.
  • Note: We do not ship boxes below $100 or orders with bird’s nests or chicken essences. Please make the necessary changes before checkout.
  • Standard Shipping:
    • Receive your order within 5 to 15 working days. If you need it by a certain date, do not choose this shipping option. Due to unforeseen circumstances, there might be delays.
  • Express Shipping:
    • Receive your order within 2 to 5 working days (3 to 7 working days for USA). If you need it by a certain date, choose this shipping option. Please check the delivery time during checkout.

Order Tracking

We do offer tracking services. You will find the tracking link in your order email. If you have yet to receive your Kaiby Baby Box, please email us at adeline@kaiby.sg or WhatsApp us at +65 8874 3740